Privacy Policy
Introduction
Welcome to SeedDance, an AI content generation platform supporting text-to-video, image-to-video, text-to-image, image editing, upscaling, and related AI features with multiple AI models. At SeedDance, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using SeedDance:
-
Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
-
Usage Details
- What We Collect: Information about how you use SeedDance, including your interactions, features accessed, prompts and uploaded media submitted for generation, and usage frequency.
- Purpose: To deliver generation services, analyze user engagement, and improve our services.
-
Device Information
- What We Collect: Data regarding the devices you use to access SeedDance, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
-
Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
-
Payment and Billing Information
- What We Collect: Information regarding your payment methods, such as billing address and any details required for transaction processing. Full card numbers are processed by our payment providers and are not stored on our servers.
- Purpose: To facilitate billing and payment processing for our services.
Data Storage and Security
We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website, processing payments, or running AI model inference, subject to confidentiality and data-processing agreements.
Your Data Rights
Depending on applicable law (including GDPR, CCPA, and similar frameworks), you may have the rights described below. To exercise any right, contact us at support@seeddance.ai. We aim to respond within 30 calendar days.
| Right | Description | How to exercise |
|---|---|---|
| Right to be informed | Know what personal data we collect and how we use it | This Privacy Policy |
| Right of access | Obtain a copy of your personal information | Email support with the subject “Data Access Request” |
| Right to rectification | Correct inaccurate or incomplete account information | Update your profile in Settings → Profile, or email us |
| Right to erasure | Request deletion of your personal data under certain conditions | Use Settings → Profile → Delete Account, or email us |
| Right to restrict processing | Temporarily suspend certain processing in limited cases | Email support with the subject “Restrict Processing” |
| Right to data portability | Receive certain account data in a commonly used format | Email support with the subject “Data Portability Request” |
| Right to object | Object to processing based on legitimate interests or marketing | Email support or unsubscribe from marketing emails |
| Right to withdraw consent | Withdraw consent where processing is based on consent | Email support or adjust account preferences |
Access and correction
You can review and update basic account details (such as name and avatar) in Settings → Profile. For other personal data we hold about you, email support@seeddance.ai and we will provide or correct the information as required by law.
Deletion and account closure
You may delete your account at any time in Settings → Profile → Delete Account. Account deletion removes or anonymizes personal account data associated with your profile, subject to retention required for legal, security, fraud-prevention, or accounting purposes (for example, payment records). Generated content and task history may be deleted or dissociated from your identity as part of this process.
Complaints
You may lodge a complaint with your local data protection authority. We encourage you to contact us first so we can try to resolve your concern.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Copyright Owner: seeddance.ai
Email: support@seeddance.ai
By using SeedDance, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!